bid777 Privacy Policy

bid777 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our Platform. This Privacy Policy describes how we collect, process, store, share, and protect information about you when you visit bid777.pro, register an account, make a deposit, place a bet, or otherwise interact with any of our services.

This Policy forms part of the overall agreement between you and bid777 and should be read alongside our Terms and Conditions and Responsible Gaming Policy. By creating a bid777 account or using any part of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

We periodically review and update this Policy to reflect changes in our practices, technology, or applicable law. The "Last Updated" date at the top of this page indicates when the most recent changes were made. We will notify registered players of any material changes by on-Platform notice or email.

The categories of personal data we collect about you depend on how you interact with the Platform. The main categories are set out below.

1.1 Registration and Identity Data

When you create a bid 777 account, we collect the information you provide in the registration form. This includes your full name, date of birth, email address, mobile phone number, and chosen username. We use this data to create and manage your account, verify your identity, and communicate with you about your account activity.

1.2 Financial and Payment Data

To process deposits and withdrawals, we collect payment-related information such as your bKash, Nagad, or Rocket mobile wallet number, bank account details (where applicable), and transaction history. We do not store full card numbers or mobile banking PINs. Payment processing is handled via secure, encrypted channels and your financial credentials are never exposed to bid777's internal staff in plain text.

1.3 Identity Verification Documents

As part of our Know Your Customer (KYC) process, we may request copies of government-issued identity documents such as a National ID card, passport, or driving licence. We may also ask for proof of address (e.g., a utility bill or bank statement) and, in some cases, proof of payment method ownership. These documents are used solely to verify your identity, confirm your age, and comply with applicable legal obligations.

1.4 Technical and Usage Data

When you access the Platform, we automatically collect certain technical data, including your IP address, device type, operating system, browser type and version, referring URL, pages visited, time spent on each page, and game interaction data. This information helps us maintain the security and performance of the Platform, detect fraud, and improve the overall user experience.

1.5 Communications Data

When you contact our customer support team — whether via live chat, email, or any other communication channel — we retain records of those communications, including the content of messages and the date and time of contact. This allows us to provide consistent support and maintain a full history of your interactions with bid777.

bid777 processes your personal data only where we have a lawful basis for doing so. The table below summarises the primary purposes for which we use your information and the corresponding legal basis.

2.1 Marketing Communications

With your consent, bid777 may send you promotional emails, SMS messages, or on-Platform notifications about bonuses, tournaments, new games, and special offers relevant to the Bangladesh market — for example, seasonal promotions around Eid, Pohela Boishakh, or BPL cricket season. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account settings or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of prior processing carried out on that basis.

2.2 Automated Decision-Making

bid777 uses automated systems to detect potentially fraudulent activity, flag problem gambling indicators, and enforce responsible gaming controls. Where an automated process results in a significant decision affecting your account — such as a temporary suspension — you have the right to request human review of that decision by contacting our support team.

bid777 does not sell or rent your personal data to any third party. We may share your information only in the limited circumstances described below.

3.1 Service Providers

We engage trusted third-party service providers to assist with operating the Platform. These include payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification providers, game software suppliers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, Microgaming), cloud hosting providers, customer support tools, and analytics platforms. All service providers are required to process your data strictly in accordance with our instructions and are prohibited from using it for any other purpose. We maintain data processing agreements with all third parties who handle personal data on our behalf.

3.2 Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, courts, or other government bodies where we are required or permitted to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of bid777, our players, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, reorganisation, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you via email or prominent on-Platform notice before your personal data is transferred and becomes subject to a different privacy policy.

bid777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means:

• Account data and transaction history are retained for a minimum of five years following account closure, to satisfy anti-money laundering and financial record-keeping obligations.
• Identity verification documents are retained for five years from the date of verification or account closure, whichever is later.
• Customer support communication records are retained for three years from the date of the last interaction.
• Technical logs and usage data are retained for up to 12 months for security and fraud prevention purposes, after which they are anonymised or deleted.
• Marketing consent records are retained for the duration of your account and for three years after account closure, as evidence of consent.

When your personal data is no longer required, we will securely delete or anonymise it so that it can no longer be linked to you.

bid777 uses cookies and similar tracking technologies (such as pixel tags and local storage) to enhance your experience on the Platform. Cookies are small text files stored on your device that allow us to recognise you between visits, maintain your session, and remember your preferences.

5.1 Types of Cookies We Use

• Strictly Necessary Cookies: Required for the Platform to function. These enable core features such as account login, session management, and security checks. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences (e.g., language settings, game preferences) and provide a personalised experience.
• Analytics Cookies: Used to understand how players interact with the Platform — which pages are visited most often, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised.
• Security Cookies: Help us detect and prevent fraudulent activity, protect account integrity, and enforce responsible gaming controls.

5.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, accept or reject specific cookies, or delete existing cookies. Please note that disabling certain cookies may affect the functionality of the Platform — in particular, disabling strictly necessary cookies may prevent you from logging in or completing transactions. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.

As a bid777 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team using the email address shown in the footer of this page.

• Right of Access: You may request a copy of the personal data we hold about you at any time. We will respond within 30 days of receiving a valid request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to our legal retention obligations.
• Right to Restriction: You may ask us to restrict the processing of your data in certain circumstances — for example, while a complaint or rectification request is being investigated.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for direct marketing purposes.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format.

bid777 implements appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Our security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls ensuring that only authorised personnel can access personal data, limited strictly to what is necessary for their role.
• Regular security assessments, penetration testing, and vulnerability scans of the Platform infrastructure.
• Secure, geographically redundant data storage facilities.
• Mandatory security training for all bid777 staff who handle personal data.

Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players without undue delay and take all reasonable steps to mitigate the impact.

The bid777 Platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that a minor has registered an account or provided us with personal data, we will immediately close the account, delete the associated data, and where appropriate report the matter to relevant authorities.

Parents and guardians who believe that a minor under their care has created a bid777 account should contact our support team immediately using the contact details shown in the footer of this page. We take the protection of minors very seriously and will act promptly on any such report.

bid777 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes are significant, provide a more prominent notice — such as a banner on the Platform or an email notification to registered players.

Your continued use of the bid777 Platform after any changes to this Policy have been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information. If you have any questions about this Privacy Policy or our data practices, please contact our support team at the email address shown in the footer.